Certificate IV in Youth Work

Pursue a career working with young people – reach your personal and professional goals while making a positive difference in your local community

CHC40421 Certificate IV in Youth Work prepares workers to develop and facilitate programs for young people and provides the skills, knowledge and frameworks for effectively supporting young people in a range of community-based programs and settings. On completion you will be able to effectively support young people through a range of community-based programs designed to address the social, behavioural, health, wellbeing, developmental and protection needs of young people.

You will also be able to work alongside youth providing advocacy and serving as a role model for those you support within youth centres, residential settings or community-based programs. This work may be undertaken through employment in community, government and youth sector agencies and workers are responsible for implementing policies and guidelines of the employing organisation. They are largely self-directed with autonomous decision making capacity under the indirect supervision of a manager.

I have used Skills Generation for both Certificate IV in Youth Work (face-to-face) and a Diploma in Child, Youth and Family Intervention (online). Anne Fisher was my trainer and for me a priority in a trainer was their availability to support my studies. Whether that be clarifying questions, being available for role plays or assessment feedback. Anne made herself readily available which gave me a sense of supportive contact when studying online. Due to these courses, I have found employment within the sector.
Shae Anfield
Skills Generation Graduate

Benefits Of Studying This Course

  • Gain a nationally accredited qualification that is industry recognised
  • According to the Australian Government’s Job Outlook Service, the Youth Work sector has “Very Strong” future growth prospects and currently has in excess of 60% of people working full-time
  • Access to an employment area that offers a diversity of roles and working conditions – including flexible hours
  • Develop strong communication and relationship building skills to enhance the best that is in every young person

Employment Opportunities

  • Youth Support Worker
  • Child or Youth Residential Care Worker
  • Child Safety Support Worker
  • Housing Support Worker
  • Employment Services Worker
  • Foster Support Worker
  • Youth Worker
  • Youth Detention Worker

Youth Work is focused on providing community-based support for young people aged 12 – 24.

Key tasks include:

  • assisting young people to solve social, emotional and financial problems
  • assessing young people’s needs, developing and implementing educational, training and support programs
  • monitoring and reporting on the progress of clients
  • referring clients to agencies that can provide additional support

This work is often undertaken through employment in community, government and youth sector agencies and workers will be:

  • responsible for implementing policies and guidelines of the employing organisation
  • largely self-directed with fairly autonomous decision-making capacity under the indirect supervision of a manager


17 units of study – 15 core and two elective units of competency. No pre-requisites.

Core Units
Unit Code
Unit Name
Use communication to build relationships
Recognise and respond appropriately to domestic and family violence
Work with diverse people
Promote Aboriginal and/or Torres Strait Islander cultural safety
Plan and conduct group activities
Work legally and ethically
Work with people with mental health issues
Work effectively in trauma informed care
Identify and report children and young people at risk
Engage respectfully with young people
Work effectively with young people in youth work context
Support young people to create opportunities in their lives
Respond to critical situations
Provide services for the needs and circumstances of young people
Participate in workplace health and safety
Elective Units
Unit Code
Unit Name
Respond to client needs
Facilitate responsible behaviour

The Australian Qualifications Framework determines that the duration of this qualification is 6 months – 2 years, however with both face-to-face training, and flexible online learning, learners are typically completing within the first 6 – 12 months. How quickly an individual is able to complete the course will depend on how fast they work through the content, their commitment to learning and their level of competence.

100-hours of relevant industry work placement is recommended as part of the qualification to ensure you have a practical insight into the industry prior to graduation, and you meet industry suitability requirements.

You need to find your own work placement with an organisation approved by Skills Generation. It is important you commence the process to source a suitable work placement at the beginning of the course. Skills Generation staff and your trainer will be available to assist you in identifying relevant organisations. You will be responsible for the cost of any travel and accommodation associated with work placement.

There is a very high demand for Youth Workers and it is common that students gain employment upon partial completion of the course, with the proviso that they complete their qualification within twelve months of employment. If you gain employment as a youth worker part way through your course, your employment may be used as evidence of your 40 hours work placement. Your practical activities are then undertaken as part of your job role, and your work placement logbook is used as assessment evidence.

First Aid Certificate: A First Aid Certificate is not a requirement for this course however many employers appreciate staff holding current First Aid Certificates.

Please also be aware that work placement employers may have certain requirements in relation to vaccinations or other restrictions, in addition to any that may be mandated by government. If you have any questions regarding requirements for work placement, please contact Student Services [email protected]


  • Paper-based and digital content with assessments accessed online
  • Access to Skills Generation Learning Management System (LMS) 24 hours a day 7 days a week, including Library resources
  • Zoom/other for one-on-one training sessions, group discussions and virtual classrooms
  • Inclusive Learning Strategies are also available for learners with disabilities enabling them to participate on the same basis as other learners
  • Professional discussions/mentoring with your trainer
  • Individual tasks, assignments and case studies
  • Group work/assignments for face-to-face delivery
  • Workplace-based reflective tasks
  • Demonstration of practical skills through workplace experience
  • Third party reporting from your workplace supervisor
  • Demonstration of practical skills through digital recording as applicable

On successful completion of this course you will receive the nationally recognised qualification:

CHC40421 Certificate IV in Youth Work

The qualification is awarded by Skills Generation RTO 41008, with training and assessment delivered by Skills Generation or an approved Third Party training provider on behalf of Skills Generation.

Certificate IV in Youth Work


  • Access to a computer with word processing, email, Zoom/other, PDF reader capabilities and an internet connection
  • Language, literacy and numeracy (LLN) levels that indicate you have a high probability of being able to successfully complete the course. We help you assess your current LLN levels to ensure we are able to effectively support you
  • A current Blue Card – our Student Services team can assist you with this
  • Ability to allocate appropriate study hours per week
  • Most employers/work placement hosts will expect you to hold a current First Aid Certificate and have a police check. Please attend to these urgently as you may not be able to start your mandatory work placement without them
  • From time-to-time restrictions may be placed on students entering community services facilities to complete their work placement, particularly in Local Government Areas impacted by COVID-19. Please refer to the relevant Government website/s for the most up to date information regarding any restrictions and vaccination requirements that may be in place or contact the Skills Generation Student Services team for current information and advice. For workers in Queensland visit COVID-19 vaccination for workers.

The Commonwealth Government requires all learners undertaking nationally recognised, accredited training courses to have a Unique Student Identifier (USI).  Learners are unable to enrol without their USI.

If you are currently working, or have previously worked in a relevant industry, you may be eligible for Recognition of Prior Learning (RPL). RPL applies where you have workplace experience/competency that can be formally assessed against the units of competency in this course. If you wish to undertake an RPL process, please discuss with our Student Services enrolments team [email protected].

Funding and Fees

This course currently attracts government funding for eligible students. Students who access funded training pay a co-contribution fee that represents a small fraction of the total course fee!

Eligibility criteria for funding can be found on our Funding and Fees page or contact us to discuss your circumstances and determine your eligibility.

Students who are not eligible for subsidised training pay the full course fee.

Payment Plans are available through the PaySmart payment platform making it easy for students to make weekly, fortnightly or monthly payment instalments.

Why Skills Generation

Trainers passionate about supporting their student’s growth to enable them to and reach their goals and make a positive difference in their local communities
A facilitative and collaborative environment that supports the underpinnings of effective community services practice
Engaging, user friendly online learning resources available to you 24/7 via our easy to navigate online Learning Management System

On completion of this course you may want to further enhance your skills and knowledge and your job promotion prospects by going on to study:

CHC50321 Diploma of Child, Youth and Family Intervention

CHC52021 Diploma of Community Services

Skills Generation proudly partners with select Australian Universities to provide pathway options for university study. University pathways include guaranteed entry and credit for Skills Generation graduates of Certificate IV and Diploma qualifications.

Course Summary


CHC40421 Certificate IV in Youth Work
Number of Units: 17

Study Mode:

Blended - Online and Work Experience
Typically Completed In: 6-12 months
Hours per Week: 10-15 hours (approx.) including recommended 100 hours work placement
Funding: Available To Eligible Students

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