Certificate IV in Child, Youth and Family Intervention

Develop the skills and knowledge necessary to work with and support at risk children, young people and families who require early intervention and family support services to improve their lives.

CHC40321 Certificate IV in Child, Youth and Family Intervention is suited to those who have a passion for working with at risk people in the community and reflects the role of those who work in youth and family intervention, including practice specialisations in family support. It qualifies individuals to provide services in relation to child protection and supervised access visits as well as personal care, maintenance and other activities for vulnerable children, young people and families. Services may be provided within the family support context and residential and out of home care. Workers operate under a broad supervision framework and within clearly defined organisational guidelines, service plans and position specifications.

I would like to thank Anne Fisher for her guidance and support through my learning journey. I’m very grateful to have had you as my mentor. This will be the first course since 2007 that I hadn’t lost all my confidence/interest doing and finally completed. I’m about to enrol in a second course with Anne through Skills Generation. My confidence has grown with a ‘can do’ attitude at the age of 52. Once again thank you Anne!
Paula Russell
Skills Generation Graduate

Benefits Of Studying This Course

You will:

  • gain a nationally accredited qualification that is industry recognised
  • develop strong communication and relationship management skills
  • gain a learning pathway to Diploma qualifications in addition to higher level qualifications in child and youth safety, disability and home and community care
  • access an employment growth area that offers a diversity of roles and working conditions – including flexible hours and geographic locations

Employment Opportunities

  • Child protection support worker
  • Family support worker
  • Behavioural Support Officer
  • Residential Care Officer

Child, youth and family intervention (CYFI) work is focused on providing services and support related to improving the personal living and emotional circumstances of children or young people at risk and their families. These families are often stressed through social isolation, poverty, mental illness, drug and alcohol use or violence. CYFI workers are specifically trained to work directly with those at risk, develop strong professional relationships that enable them to reduce the risk and improve the lives of those they support on a daily basis. These services can be provided in the community or in residential and out of home care settings.

Key tasks include:

  • implementing individual protection plans for children and young people
  • working with children and young people with complex trauma and attachment issues and needs
  • supporting people and families to improve relationships
  • working effectively in trauma informed care
  • identifying and responding to children and young people at risk


This work is often undertaken through employment in government services and broader community service agencies. Workers will:

  • work collaboratively as part of a team of support workers
  • work collaboratively to maintain an environment safe for children and young people
  • promote cultural safety for First Nations and other Culturally and Linguistically Diverse (CALD) people
  • participate in workplace health and safety
  • implement policies and guidelines of the employing organisation
  • undertake largely self-directed work with fairly autonomous decision-making capacity within established parameters and under the indirect supervision of a manager


16 units of study – 11 core and five elective units of competency. No pre-requisites.

Core Units
Unit Code
Unit Name
Facilitate individual service planning and delivery
Use communication to build relationships
Work with diverse people
Promote Aboriginal and/or Torres Strait Islander cultural safety
Work legally and ethically
Work effectively in trauma informed care
Identify and report children and young people at risk
Work collaboratively to maintain an environment safe for children and young people
Work within a practice framework
Work with children and young people with complex trauma and attachment issues and needs
Participate in workplace health and safety
Elective Units
Unit Code
Unit Name
Facilitate responsible behaviour
Confirm developmental status
Respond to client needs
Provide support to children and youth in out-of-home care
Support community participation and social inclusion

The Australian Qualifications Framework determines that the duration of this qualification is 6 months – 2 years, however with both face-to-face training, and flexible online learning, learners are typically completing within the first 6 – 12 months. How quickly an individual is able to complete the course will depend on how fast they work through the content, their commitment to learning and their level of competence.

To achieve this qualification, vocational work placement is required to meet work based task requirements in several units. This includes at least 120 hours to demonstrate competence in the unit “CHCPRT027 Work collaboratively to maintain an environment safe for children and young people”.

As many students undertaking this course will already be in full time employment in community services, it may be that their current work experience can be used to meet work placement requirements. Students should review their work history with their trainer prior to commencing the course to see if their experience can be used.

Where a student is not currently employed in a relevant community services organisation they will need to find their own work placement with an organisation approved by Skills Generation. It is important that students commence the process of organising a work placement at the beginning of the course. Skills Generation staff and your trainer will be available to assist with identifying relevant organisations.

Students are covered by Skills Generation insurance when undertaking work placement as an enrolled learner and as part of the course requirements. Students are responsible for the cost of travel and accommodation associated with work placement, if any.

Please refer to the relevant Government website/s for the most up to date information regarding any restrictions and vaccination requirements that may be in place, please also be aware that work placement employers may have certain requirements in relation to vaccinations or other restrictions in addition to any mandated by government. If you have any questions regarding requirements for work placement, please contact Student Services [email protected]

  • Digital content with assessments accessed online
  • Access to Skills Generation Learning Management System (LMS) 24 hours a day 7 days a week, including Library resources
  • Zoom/other for one-on-one training sessions, group discussions and virtual classrooms
  • Inclusive Learning Strategies are also available for learners with disabilities enabling them to participate on the same basis as other learners
  • Professional discussions/mentoring with your trainer
  • Individual tasks, assignments and case studies
  • Workplace-based reflective tasks
  • Demonstration of practical skills through workplace experience
  • Third party reporting from your workplace supervisor
  • Demonstration of practical skills through digital recording as applicable

On successful completion of this course you will receive the nationally recognised qualification:

CHC40321 Certificate IV in Child, Youth and Family Intervention

The qualification is awarded by Skills Generation RTO 41008, with training and assessment delivered by Skills Generation or an approved Third Party training provider on behalf of Skills Generation.

Certificate IV in Child, Youth and Family Intervention


  • Access to a computer with word processing, email, Zoom/other, PDF reader capabilities and an internet connection
  • Language, literacy and numeracy (LLN) levels that indicate you have a high probability of being able to successfully complete the course. We help you assess your current LLN levels to ensure we are able to effectively support you
  • A current Blue Card – our Student Services team can assist you with this
  • Ability to allocate appropriate study hours per week
  • Most employers and work placement host organisations will expect you to hold a current First Aid Certificate and have a police check. Please attend to these requirements as soon as possible as you will not be able to commence your mandatory work placement without them.

The Commonwealth Government requires all learners undertaking nationally recognised, accredited training courses to have a Unique Student Identifier (USI).  Learners are unable to enrol without their USI.

If you are currently working, or have previously worked in a relevant industry, you may be eligible for Recognition of Prior Learning (RPL). RPL applies where you have workplace experience/competency that can be formally assessed against the units of competency in this course. If you wish to undertake an RPL process, please discuss with our Student Services enrolments team [email protected].

Funding and Fees

This course currently attracts government funding for eligible students. Students who access funded training pay a co-contribution fee that represents a small fraction of the total course fee!

Eligibility criteria for funding can be found on our Funding and Fees page or contact us to discuss your circumstances and determine your eligibility.

Students who are not eligible for subsidised training pay the full course fee.

Payment Plans are available through the PaySmart payment platform making it easy for students to make weekly, fortnightly or monthly payment instalments.

Why Skills Generation

Industry professional trainers committed to giving students a high-quality experience on their journey to obtaining their qualification
A facilitative and collaborative environment that supports the underpinnings of effective community services practice
Engaging, user friendly online learning resources available to you 24/7 via our easy to navigate online Learning Management System

On completion of this course you may want to further enhance your skills and knowledge and your job promotion prospects by going on to study:

CHC50321 Diploma of Child, Youth and Family Intervention

CHC52021 Diploma of Community Services

Skills Generation proudly partners with select Australian Universities to provide pathway options for university study. University pathways include guaranteed entry and credit for Skills Generation graduates of Certificate IV and Diploma qualifications.

Course Summary


CHC40321 Certificate IV in Child, Youth and Family Intervention
Number of Units: 16

Study Mode:

Blended - Online and Work Experience
Typically Completed In: 6-12 months
Hours per Week: 10-15 hours (approx.) + 120 hours work placement over duration of the course
Funding: Available To Eligible Students

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