Certificate III in Animal Care Services

ACM30122 Certificate III in Animal Care Services

If you have a passion for working with animals and want to ensure they receive the best care and welfare this course is designed for you.

ACM30122 Certificate III in Animal Care Services provides the skills and knowledge to work in a broad range of roles in animal care facilities and services, including boarding/day care, breeding, shelters, pet grooming, pet sitting and other animal businesses. This is the ideal foundation course for people looking to move into specialised streams in the animal care industry and is also a natural progression for those who have already completed a Certificate II qualification in a related field.

Students enrolled in this course have a choice of two specialisations:

  1. Animal Care specialisation
  2. Pet Grooming specialisation

Students must select their specialisation at the point of enrolment.

Benefits Of Studying This Course

You will:

  • gain a nationally recognised accredited qualification
  • Be work ready for an employment growth sector. According to the Australian Government’s Job Outlook Service, the animal care sector has strong future growth prospects and provides career pathways for a diverse range of careers in animal welfare and care
  • Access to an employment area that offers a diversity of roles and working conditions – including flexible hours and geographic locations
  • Develop strong communication, teamwork and customer service skills

Employment Opportunities

  • Animal care receptionist and support officer
  • Animal shelter assistant Pet shop assistant
  • Assistant animal welfare officer
  • Animal control and regulation assistant
  • Grooming assistant
  • Dog Sitter or Walker

The Animal Care sector in Australia is experiencing significant growth, contributing in excess of $12 billion to the Australian economy annually and employing more than 50,000 workers. The industry continues to see strong growth in areas such as pet grooming, animal health care, and the nursing, rehabilitation and treatment of animals. There are a wide variety of emerging long term career pathways in assistance, companion and therapy animals, animal rescue and captive animal management.

Key tasks and functions this qualification will prepare you for include:

  • Carrying out daily health care requirements of animals
  • Understanding animal health management practices and how to monitor animal health
  • Nutritional planning for a range of animal species
  • Safely and correctly handling and restraining animals in a variety of situations
  • Providing behavioural management and enrichment for different animal species
  • Implementing infection control policies and procedures in animal care workplaces


17 units of competency – seven core units and 10 elective units.

Students may elect to complete the Animal Care specialisation or the Pet Grooming specialisation.

Core Units
Unit Code
Unit Name
Identify behaviours and interact safely with animals
Assess the welfare status of an animal
Promote positive wellbeing in self and others in animal care workplaces
Provide basic animal first aid
Communicate effectively with clients and team members
Comply with infection control policies and procedures in animal care work
Contribute to workplace health and safety processes
Elective Units – Animal Care Specialisation
Unit Code
Unit Name
Provide enrichment for animals
Maintain and monitor animal health and wellbeing
Provide nutritional requirements for animals
Identify animal anatomy and physiology for animal care work
Provide general care of domestic dogs
Deliver and monitor a service to customers
Participate in environmentally sustainable work practices
Provide general care of rodents or rabbits
Provide reception services for an animal care facility
Provide advice on companion animal selection and general care
Elective Units – Pet Grooming Specialisation
Unit Code
Unit Name
Provide enrichment for animals
Maintain and monitor animal health and wellbeing
Provide nutritional requirements for animals
Provide general care of domestic dogs
Bath, dry and brush domestic dogs
Provide sanitary and hygiene grooms for companion animals
Perform grooms on cross breed dogs
Groom dogs to meet breed style and coat requirements (Pre-requisite: ACMGRM304)
Enhance companion animal coat and skin condition
Provide reception services for an animal care facility

*Please note that Traineeship students undertaking the Animal Care Specialisation complete ACMGEN308 Walk and exercise dogs instead of ACMSPE322 Provide general care of rodents or rabbits.

The Australian Qualifications Framework  determines that the duration of this qualification is 1 – 2 years, however with both face-to-face training, and flexible online learning, learners are typically completing within the first 6 – 12 months. How quickly an individual is able to complete the course will depend on how fast they work through the content, their commitment to learning and their level of competence.

To achieve the best practical experience from this course it is recommended that you work in an environment where you can use the skills learnt. This is not a pre-requisite for the course.

Learners not employed in a suitable animal care service undertake vocational work placement and need to locate a suitable animal care facility that they can access to complete their practical assessments. Most students should expect to be able to complete their practical assessments in a suitable workplace environment within 60 hours. Contact us for further details and information.

  • Paper-based and digital content with assessments accessed online
  • Access to Skills Generation Learning Management System (LMS) including Library resources
  • Zoom/other for training sessions or meetings
  • Inclusive learning strategies are also available for learners with disabilities, enabling them to participate on the same basis as other learners
  • Professional discussions/mentoring with your trainer
  • Individual tasks, assignments and case studies
  • Practical assessments
  • Work-based reflective tasks
  • Demonstration of practical skills through digital recording as applicable

On successful completion of the course, and depending on the specialisation you have followed, you will receive one of the following nationally recognised qualifications:

  • ACM30122 Certificate III in Animal Care Services (Animal Care)
  • ACM30122 Certificate III in Animal Care Services (Pet Grooming)

The qualification is awarded by Skills Generation RTO 41008, with training and assessment delivered by Skills Generation or an approved Third Party training provider on behalf of Skills Generation.

Certificate III in Animal Care Services


  • Access to a computer with word processing, email, Zoom/other, PDF reader capabilities and a reliable internet connection
  • Language, literacy and numeracy (LLN) levels that indicate you have a high probability of being able to successfully complete the course. Skills Generation can help assess your current LLN levels as required to ensure we are able to effectively support you
  • Ability to allocate appropriate study hours per week
  • Ability to undertake practical tasks and assessments in an animal care facility

The Commonwealth Government requires all learners undertaking nationally recognised, accredited training courses to have a Unique Student Identifier (USI).  Learners are unable to enrol without their USI.

If you are currently working, or have previously worked in a relevant industry, you may be eligible for Recognition of Prior Learning (RPL). RPL applies where you have workplace experience/competency that can be formally assessed against the units of competency in this course. If you wish to undertake an RPL process, please discuss with our Student Services enrolments team.

Funding and Fees

This course currently attracts government funding for eligible students. Students who access funded training pay a co-contribution fee that represents a small fraction of the total course fee!

Eligibility criteria for funding can be found on our Funding and Fees page or contact us to discuss your circumstances and determine your eligibility.

Students who are not eligible for subsidised training pay the full course fee.

Payment Plans are available through the PaySmart payment platform making it easy for students to make weekly, fortnightly or monthly payment instalments.

Why Skills Generation

Passionate, industry-experienced trainers committed to helping you succeed!
Pet industry’s training provider of choice, dedicated to creating an environment for students to learn the practical skills and gain the confidence needed to enter the working space
Graduates are highly sought after in the pet industry

On completion of this course, you may be interested in enhancing your skills, knowledge, and job promotion prospects by going on to study higher-level qualifications in Animal Care, Business or other related areas. See the full range of courses we offer or speak to our Student Services Team about courses that may meet your interests and personal and professional needs.

Skills Generation proudly partners with select Australian Universities to provide pathway options for university study. University pathways include guaranteed entry and credit for Skills Generation graduates of Certificate IV and Diploma qualifications.

Course Summary


ACM30122 Certificate III in Animal Care Services
Specialisations: Certificate III in Animal Care Services (Animal Care) and Certificate III in Animal Care Services (Pet Grooming)
Number of Units: 17

Study Mode:

Blended - Online and In-Person Practical Activities
Typically Completed In: 6-12 months
Hours per Week: 10-15 hours (approx.) includes 60 hours practical activities
Funding: Available To Eligible Students

Want More Information?

Have A Question?

If you need more information about a course, want to see if you qualify for government funding or have any other questions, we’re here to help!

Speak with our friendly team now or send us a message.

Have A Question?

Fill in the form below and our friendly team will be happy to help.

To enrol, please choose your State of Residence.

Have A Question?

Fill in the form below and our friendly team will be happy to help.
Ask A Question