Advanced Diploma of Community Sector Management

Advance your career by moving into more senior management roles the in the community services sector.

The Advanced Diploma of Community Sector Management is aimed at providing the skills and knowledge needed for management positions in a variety of community sector organisations, community centres and early childhood education services. Employees at this level plan and monitor service delivery, recruit employees, undertake performance appraisals, manage risk and continuous improvement processes. This qualification is designed to assist leaders to build a high-performance client service ethos, increase staff capacity to make decisions, ensure decisions and projects are implemented, strengthen collaboration across the sector, and enable diverse work roles to have input into policy and practice developments.

Erik brings 35 years’ experience in the youth and community sector, including management and leadership of not-for-profit organisations. He has been an educator for 22 years in the areas of strategic leadership, youth and community services. Erik holds qualifications in youth and community work, housing management and policy, human resources management, community sector management and adult education. He loves being a trainer because he firmly believes that education is a pathway toward people reaching their potential and making a difference in their communities and workplaces.
Erik Dodwell
Trainer and Assessor Leadership and Management

Benefits Of Studying This Course

  • Gain an Australian nationally accredited qualification in Community Services Management
  • Continuing career development in an employment growth sector. According to the Australian Government’s Job Outlook Service, the Community Services sector has “Very Strong” future growth prospects with up to 30,000 jobs to be added in the sector over the next 5 years
  • Access to an employment area that offers a diversity of roles and working conditions – including flexible hours and geographic location
  • Develop strong community services sector management frameworks and strategies

Employment Opportunities

Community Centre Manager

Community Care Manager

Community Development Manager

Community Services Coordinator

Volunteer Program Manager

Project Manager

Community Services work is focused on advocating for the rights of individuals and communities and working to ensure the social and economic inclusion of all people. Community Services workers provide support, advocacy, interventions and referral for those in need of assistance. They link people with appropriate services, groups, communities and each other and are often distinguished by the client area within which they work. These may include mental health, disability and aged care services, child and family services and youth work.

Key tasks include:

  • Develop and implement policy and procedures
  • Develop, implement, and review quality frameworks
  • Develop and implement service programs
  • Recruitment and performance appraisal of team members
  • Program management
  • Manage finances and risk
  • Lead and manage organisational change

This work is often undertaken through employment in government services and broader community service agencies.

Workers will:

  • Manage and promote cultural safety for First Nations Peoples
  • Manage and promote safety for culturally and linguistically diverse (CALD) communities
  • Manage and promote diversity
  • Manage workplace health and safety
  • Develop and implement policies and procedures for the employing organisation and contribute to continuous improvement processes
  • Work independently and report to a management committee/Board or executive management team


13 units of study – eight core and five elective units of competency. No pre-requisites.

Core Units
Unit Code
Unit Name
Manage and promote diversity
Manage legal and ethical compliance
Develop, implement, and review quality framework
Lead the work team
Manage finances
Lead and manage organisational change
Manage innovation and continuous improvement
Manage risk
Elective Units
Unit Code
Unit Name
Promote Aboriginal and/or Torres Strait Islander cultural safety
Facilitate workplace debriefing and support processes
Develop and implement policy
Develop and implement service programs
Reflect on and improve own professional practice

The Australian Qualifications Framework determines that the duration of this qualification is 1.5 – 2 years, however with both face-to-face training, and flexible online learning, learners can typically complete within the first 6-12 months. How quickly an individual is able to complete the course will depend on how fast they work through the content, their commitment to learning and their level of competence.

Applicants with Recognition of Prior Learning (RPL) may graduate in less than six months in cases where the provision of RPL evidence meets assessment requirements.

This qualification is best suited to those already employed in the sector and may be partially completed via Recognition of Prior Learning (RPL), acknowledging that individuals may already have skills, knowledge and experience acquired through formal or informal means throughout their lifetime and working life.

The RPL process identifies gaps in knowledge and appropriate work-based and action learning projects necessary to achieve the qualification. Students need to be working in a role that allows them to complete work-based projects as required.

Students not currently employed may need to access a workplace to undertake vocational placement to complete any necessary work-based projects.

Contact our Student Services team to discuss your circumstances. Our Trainer/Assessor will work through the RPL process with you and offer guidance regarding work placement needs.

  • Digital content with assessments accessed online
  • Access to Skills Generation Learning Management System (LMS) 24 hours a day 7 days a week, including Library resources
  • Electronic and telephone access to trainer/assessor
  • Inclusive Learning Strategies are also available for learners with disabilities enabling them to participate on the same basis as other learners
  • RPL conversation and evidence portfolio
  • Work-based action learning projects or research-based tasks
  • written questions
  • Supervisor workplace observations will be assessed by your trainer/assessor (if required)

On successful completion of this course you will receive the nationally recognised qualification:

CHC62015 Advanced Diploma of Community Sector Management

The qualification is awarded by Skills Generation RTO 41008, with training and assessment delivered by Skills Generation or an approved Third Party training provider on behalf of Skills Generation.

Advanced Diploma of Community Sector Management


Learners undertaking this qualification must demonstrate academic suitability by providing evidence of:

  • Australian Year 12 Certificate of Education; or
  • International Baccalaureate Diploma Programme (IB) diploma; or
  • Successful completion of an Australian Qualifications Framework certificate IV or higher qualification (where the language of instruction is English); or
  • at a level in a framework that preceded the AQF that is equivalent to level 4 or above in the AQF; or
  • If the prospective student cannot provide the above documents, they will be required to display competence at Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy.

If required, Skills Generation assesses a prospective students academic competence using the Australian Government approved assessment tool ‘Basic Key Skills Builder’ (BKSB). Our Student Services Team can assist with access to BKSB.

  • It is preferred that the applicant has at least one-year relevant Management experience in the Community Services sector
  • Access to a computer with word processing, email, Zoom/other, PDF reader capabilities and a reliable internet connection
  • Ability to allocate appropriate study hours per week
  • Have access to a suitable workplace to complete any necessary work-based projects and activities

The Commonwealth Government requires all learners undertaking nationally recognised, accredited training courses to have a Unique Student Identifier (USI).  Learners are unable to enrol without their USI.

RPL recognises that you may already have skills, knowledge and experience acquired through formal or informal means throughout your lifetime and working life. There is an RPL Kit developed for this qualification and your assessor will first work with you to determine the level of RPL for which you are likely to be eligible. The RPL process requires that you systematically collect evidence of your ability to meet the course requirements, and work with the trainer/assessor to present this evidence. Evidence may be in the form of work samples, professional conversations and/or practical demonstrations. These are supported by testimonials from your workplace supervisor or a Board Member.

If you wish to undertake an RPL process, please discuss with our Student Services enrolments team [email protected].

Funding and Fees

This course currently attracts government funding for eligible students. Students who access funded training pay a co-contribution fee that represents a small fraction of the total course fee!

Eligibility criteria for funding can be found on our Funding and Fees page or contact us to discuss your circumstances and determine your eligibility.

Students who are not eligible for subsidised training pay the full course fee.

Payment Plans are available through the PaySmart payment platform making it easy for students to make weekly, fortnightly or monthly payment instalments.

Why Skills Generation

Skills Generation provides a facilitative and collaborative environment to support the underpinnings of effective community services practice
Support and mentoring provided by expert trainers with extensive vocational and professional experience and access to industry networks
Fast track your qualification with Recognition of Prior Learning

When you complete this course, you may want to enhance your skills and knowledge and your job promotion prospects by going on to study:

CHC82015 Graduate Certificate in Client Assessment and Case Management

Skills Generation proudly partners with select Australian Universities to provide pathway options for university study. University pathways include guaranteed entry and credit for Skills Generation graduates of Certificate IV and Diploma qualifications.

Course Summary


CHC62015 Advanced Diploma of Community Sector Management
Number of Units: 13

Study Mode:

Online Only
Typically Completed In: 6-12 months
Hours per Week: 10-15 hours (approx.)
Funding: Available To Eligible Students

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