Diploma of Youth Work

If you have completed a Certificate IV in Youth Work (CHC40421 or CHC40413) you can unlock savings from $3,300 - $4,000 and fast track your Diploma qualification with credit transfer! Talk to us today about advancing your career in Youth Work.

Youth workers provide vital support for young people and their communities!

CHC50421 Diploma of Youth Work is the qualification that builds on the skills and knowledge of those who already hold the entry level qualification CHC40421 Certificate IV in Youth Work. The Diploma qualification reflects the role of people who work in youth work and operate under a broad supervision framework. They work within clearly defined organisational guidelines, with responsibility for the development and the outcomes of programs and services for young people that are managed and designed to meet the social, behavioural, health, wellbeing, developmental and protection needs of young people. Work may be undertaken through employment in community, government and other agencies

This course is particularly suited to those who want to develop their knowledge and skills to pursue supervisory and management level positions in youth work.

Anne Fisher made my experience with Skills Gen a memorable one, and as such I am considering re-enrolling to further my studies and my career with her support! I felt guided, supported, and confident in my studies the entirety of the course, and I think I speak for a vast majority of people who do not get such a personalised experience with other companies or platforms. With distance correspondence, it can be greatly difficult, but I felt like no question was too silly and no request was 'too much' for Anne. So thank you Anne, from the bottom of my heart for being such an amazing assessor, and even someone who can offer insight as a career advisor. You are an accomplished woman, and I aspire to be half as successful as yourself.
Kaila Brooks
Skills Generation Graduate

Benefits Of Studying This Course

You will:

  • gain a nationally accredited qualification that is industry recognised
  • develop supervision skills to work as a manager/team leader
  • gain skills for the Youth Work sector that according to the Australian Government’s Job Outlook Service, has “Very Strong” future growth prospects and currently has in excess of 60% of people working full-time
  • gain a learning pathway to higher level qualifications in Youth Work and related community services fields
  • develop strong communication, management, problem solving and relationship building skills to enhance the best that is in every young person
  • access an employment growth area that offers a diversity of roles and working conditions – including flexible hours and geographic locations

Employment Opportunities

  • Case Manager
  • Coordinator Youth Services
  • Program Manager
  • Senior Case Worker
  • Youth Worker
  • Senior Youth Worker
  • Youth Team Leader

Youth Work is focused on providing community-based support for young people aged 12 – 24. Key tasks include:

  • Assisting young people to solve social, emotional and financial problems
  • Assessing young people’s needs, developing and implementing educational, training and support programs
  • Monitor and report on the progress of clients
  • Refer clients to agencies that can provide additional support

This work is often undertaken through employment in community, government and youth sector agencies and workers will be:

  • Responsible for implementing policies and guidelines of the employing organisation
  • Largely self-directed with fairly autonomous decision-making capacity under the indirect supervision of a manager


21 units of study – 16 core and five elective units of competency. No pre-requisites.

Core Units
Unit Code
Unit Name
Develop and implement service programs
Use communication to build relationships
Facilitate and review case management
Analyse impacts of sociological factors on people in community work and services
Work with diverse people
Promote Aboriginal and/or Torres Strait Islander cultural safety
Plan and conduct group activities
Manage legal and ethical compliance
Work with people with mental health issues
Develop and maintain networks and collaborative partnerships
Identify and report children and young people at risk
Engage respectfully with young people
Work effectively with young people in the youth work context
Support youth programs
Manage service response to young people in crisis
Maintain work health and safety
Elective Units
Unit Code
Unit Name
Provide services for the needs and circumstances of young people
Recognise and respond appropriately to domestic and family violence
Respond to client needs
Respond to critical situations
Work effectively in trauma informed care

The Australian Qualifications Framework determines that the duration of this qualification is 1 – 2 years, however with both face-to-face training, and flexible online learning, learners are typically completing within the first 6 – 12 months. How quickly an individual is able to complete the course will depend on how fast they work through the content, their commitment to learning and their level of competence.

A minimum of 200 hours mandatory work experience is required for this qualification. Work experience must be undertaken within a community services workspace.

Learners who are in full-time employment in community services may be able to meet the work experience requirements through their current role. Talk to our trainer to review your work history prior to commencing the course to see if your experience can be used to demonstrate the required competencies and satisfy work placement hours.

Learners who are not currently employed in a relevant community services organisation will need to find their own work experience placement with an organisation approved by Skills Generation. It is important to commence this process at the beginning of the course. Skills Generation staff and your trainer will be available to assist you to identify relevant organisations. You will be responsible for the cost of any travel and accommodation associated with work placement.

Please refer to the relevant Government website/s for the most up to date information regarding any restrictions and vaccination requirements that may be in place, please also be aware that work placement employers may have certain requirements in relation to vaccinations or other restrictions in addition to those mandated by government. If you have any questions regarding requirements for work placement, please contact Student Services [email protected]

  • Paper-based and digital content with assessments accessed online
  • Access to Skills Generation Learning Management System (LMS) 24 hours a day 7 days a week, including Library resources
  • Zoom/other for one-on-one training sessions, group discussions and virtual classrooms
  • Inclusive Learning Strategies are also available for learners with disabilities enabling them to participate on the same basis as other learners
  • Professional discussions/mentoring with your trainer
  • Individual tasks, assignments and case studies
  • Workplace-based reflective tasks
  • Demonstration of practical skills through workplace experience
  • Third party reporting from your workplace supervisor
  • Demonstration of practical skills through digital recording as applicable

On successful completion of this course you will receive the nationally recognised qualification:

CHC50421 Diploma of Youth Work

The qualification is awarded by Skills Generation RTO 41008, with training and assessment delivered by Skills Generation or an approved Third Party training provider on behalf of Skills Generation.

Diploma of Youth Work


Learners undertaking this qualification must demonstrate academic suitability by providing evidence of:

  • Australian Year 12 Certificate of Education; or
  • International Baccalaureate Diploma Programme (IB) diploma; or
  • Successful completion of an Australian Qualifications Framework Certificate IV or higher qualification (where the language of instruction is English), or at a level in a framework that preceded the AQF that is equivalent to level 4 or above in the AQF; or
  • Display competence at Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy. Skills Generation assesses a prospective students academic competence using the Australian Government approved assessment tool ‘Basic Key Skills Builder’ (BKSB)

Skills Generation Student Services can assist you as needed. Please talk to our friendly staff.

  • Access to a computer with word processing, email, Zoom/other, PDF reader capabilities and an internet connection
  • A current Blue Card – For those not working in industry our Student Services team can assist with your Blue Card application
  • Ability to allocate appropriate study hours per week
  • Most employers/work placement hosts will expect you to hold a current First Aid Certificate and have a police check. If working with people with a disability, you will need a Yellow Card. Your employer or vocational placement host will assist with a Yellow Card application if required.
  • Students working in a Queensland health services setting must be vaccinated against COVID-19.

The Commonwealth Government requires all learners undertaking nationally recognised, accredited training courses to have a Unique Student Identifier (USI).  Learners are unable to enrol without their USI.

If you are currently working, or have previously worked in a relevant industry, you may be eligible for Recognition of Prior Learning (RPL). RPL applies where you have workplace experience/competency that can be formally assessed against the units of competency in this course. If you wish to undertake an RPL process, please discuss with our Student Services enrolments team [email protected].

Funding and Fees

This is a Fee for Service course.

Payment Plans are available through the PaySmart payment platform making it easy for students to make weekly, fortnightly or monthly payment instalments.

VET Student Loans are also available for eligible students.

Why Skills Generation

Expert trainers who are experienced Youth Work practitioners committed to your success
A facilitative and collaborative environment that supports the underpinnings of effective community services practice
Easy to navigate online Learning Management System featuring engaging, user friendly online learning resources, available to you 24/7

On completion of this course you may want to further enhance your skills and knowledge and your job promotion prospects by going on to study:

CHC62015 Advanced Diploma of Community Sector Management

Skills Generation proudly partners with select Australian Universities to provide pathway options for university study. University pathways include guaranteed entry and credit for Skills Generation graduates of Certificate IV and Diploma qualifications.

Course Summary


CHC50421 Diploma of Youth Work
Number of Units: 21

Study Mode:

Blended - Face-to-face and Online
Typically Completed In: 6-12 months
Hours per Week: 10-15 hours (approx.) + 200 hours work placement over duration of course
Funding: Fee for Service course, payment plans available. VET Student Loans for eligible students.

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