Certificate IV in Ageing Support

CHC43015 Certificate IV in Ageing Support

Fulfil your passion to make positive improvements to the support of older people in the community.  Expand on your skills, knowledge and experience in Aged Care Services. Increase your opportunities to take on leadership roles, and access promotion opportunities by continuing your learning journey with Skills Generation.

CHC43015 Certificate IV in Ageing Support reflects the role of support workers who complete specialised tasks and effectively support older people in a wide range of personal care, community and social based activities and functions in aged services; either in residential, home or community-based environments.

This course will suit you if you have a passion for supporting older people, ensuring they have fulfilling and rewarding lives.

Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

Benefits Of Studying This Course

You will:

  • gain an Australian nationally accredited qualification
  • gain skills for the Aged Care sector that according to the Australian Government’s Job Outlook Service, has “Very Strong” future growth prospects and provides strong career pathways into a diverse range of careers in the broader Community Services sector
  • gain access to an employment area that offers a diversity of roles and working conditions – including flexible hours and geographic location
  • develop strong communication, leadership and relationship building skills to enhance the lives of those you are supporting and working with

Employment Opportunities

  • Community Program Coordinator
  • Residential Care Worker/Officer
  • Support Worker (Community Services)
  • Care Supervisor/Team Leader
  • Accommodation Support Worker
  • Personal care giver/assistant
  • Assistant Hostel Supervisor
  • Day Activity Worker
  • Behavioural Support Officer
  • Development Officer
  • Program Coordinator/Supervisor
  • Lifestyle Support Officer
  • Senior Personal Care Assistant
  • Assistant in Nursing (AIN)
  • Social Educator
  • Supervisor
  • Social Trainer

Aged care work is focused on providing personalised support to older individuals either in their own home or within an aged care facility. The work involves assisting individuals performing day to day functions ensuring they are living fulfilling lives and are active within their community.

Key responsibilities include:

  • development, facilitation and review of individualised service planning and delivery
  • demonstrating leadership and having limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters

Work is often undertaken in aged care residential facilities, government and community services agencies, and workers will:

  • be responsible for implementing policies and guidelines of the employing organisation
  • be largely self-directed with fairly autonomous decision-making capacity under the indirect supervision of a manager
  • implement and promote a person-centred approach to all work
  • provide advanced level supports for individuals
  • undertake supervision and on the job training for other workers
  • be responsible for implementing policies and procedures of the organisation and contributing to continuous improvement processes
  • undertake appropriate reporting to meet the organisations legal and ethical requirements


18 units of study – 15 core and three elective units of competency. No pre-requisites.

Core Units
Unit Code
Unit Name
Facilitate the interests and rights of clients
Facilitate the empowerment of older people
Coordinate services for older people
Implement interventions with older people at risk
Provide support to people living with dementia
Facilitate individual service planning and delivery
Meet personal support needs
Support independence and wellbeing
Support relationships with carers and families
Work with diverse people
Manage legal and ethical compliance
Deliver care services using a palliative approach
Develop and maintain networks and collaborative partnerships
Recognise healthy body systems
Follow safe work practices for direct client care
Elective Units
Unit Code
Unit Name
Implement falls prevention strategies
Use communication to build relationships
Comply with infection prevention and control policies and procedures

The Australian Qualifications Framework determines that the duration of this qualification is 6 months – 2 years, however with both face-to-face training, and flexible online learning, learners are typically completing within the first 6 – 12 months. How quickly an individual is able to complete the course will depend on how fast they work through the content, their commitment to learning and their level of competence.

To achieve this qualification, you must complete 120 hours of work placement in a relevant ageing support workplace.

As most people undertaking this course will already be employed in the aged care sector, placement can be undertaken in most workplaces. However, for those not working in the sector, you will need to find your own work placement with an organisation approved by Skills Generation. It is important you commence this process at the beginning of the course.

Skills Generation staff and your trainer will be available to assist you in identifying relevant organisations. You will be covered by Skills Generation insurance when undertaking work placement as an enrolled learner and as part of the course requirements. If you are employed, you are covered by your workplace Workers Compensation policy. You will be responsible for the cost of any travel and accommodation associated with work placement.

For those learners already working in the aged care sector please work with your trainer to confirm if your employment can be used to demonstrate the required competencies of the unit.

Please refer to the relevant Government website/s for the most up to date information regarding any restrictions and vaccination requirements that may be in place, please also be aware that work placement employers may have certain requirements in relation to vaccinations or other restrictions in addition to those mandated by government. If you have any questions regarding requirements for work placement, please contact Student Services [email protected]

  • Digital content with assessments accessed online
  • Access to Skills Generation Learning Management System (LMS) 24 hours a day 7 days a week, including Library resources
  • Video conferencing (eg Zoom/other) for one-on-one training sessions, group discussions and virtual classrooms
  • Inclusive Learning Strategies are also available for learners with disabilities enabling them to participate on the same basis as other learners
  • Professional discussions/mentoring with your trainer
  • Individual tasks, assignments and case studies
  • Workplace-based reflective tasks
  • Demonstration of practical skills through workplace experience
  • Third-party reporting from your workplace supervisor
  • Demonstration of practical skills through digital recording as applicable

On successful completion of this course you will receive the nationally recognised qualification:

CHC43015 Certificate IV in Ageing Support

The qualification is awarded by Skills Generation RTO 41008, with training and assessment delivered by Skills Generation or an approved Third Party training provider on behalf of Skills Generation.

Certificate IV in Ageing Support


  • Access to a computer with word processing, email, Zoom/other, PDF reader capabilities and a reliable internet connection
  • Basic computer literacy
  • Language, literacy and numeracy (LLN) levels that indicate you have a high probability of being able to successfully complete the course. Skills Generation can help you assess your current LLN levels as required to ensure we are able to effectively support you
  • Ability to allocate appropriate study hours per week
  • Most employers/work placement hosts will expect you to hold a current First Aid Certificate, have an up-to-date influenza vaccination, and have a police check. If working with people with a disability, you will need a Disability Worker Screening Card
  • Your employer or vocational placement host will assist you with a Disability Worker Screening Card application if required. Please attend to these requirements as soon as possible as you will not be able to commence your mandatory work placement without them



The Commonwealth Government requires all learners undertaking nationally recognised, accredited training courses to have a Unique Student Identifier (USI).  Learners are unable to enrol without their USI.

If you are currently working, or have previously worked in a relevant industry, you may be eligible for Recognition of Prior Learning (RPL). RPL applies where you have workplace experience/competency that can be formally assessed against the units of competency in this course. If you wish to undertake an RPL process, please discuss with our Student Services enrolments team [email protected].

Funding and Fees

This is a fee for service course.

Payment Plans are available through the PaySmart payment platform making it easy for students to make weekly, fortnightly or monthly payment instalments.

Why Skills Generation

Fast track your qualification with Recognition of Prior Learning
Skills Generation provides a facilitative and collaborative environment to support the underpinnings of effective community services practice
Engaging, user friendly online learning resources available to you 24/7 via our easy to navigate online Learning Management System

On completion of this course you may want to further enhance your skills and knowledge and your job promotion prospects by going on to study:

CHC52015 Diploma of Community Services

Skills Generation proudly partners with select Australian Universities to provide pathway options for university study. University pathways include guaranteed entry and credit for Skills Generation graduates of Certificate IV and Diploma qualifications.

Course Summary


CHC43015 Certificate IV in Ageing Support
Number of Units: 18

Study Mode:

Typically Completed In: 6-12 months
Hours per Week: 10-15 hours (approx.) + 120 hours work placement undertaken over duration of the course
Funding: Non-Funded Course - Payment Plans Available

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